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Consolidated Resources Incorporated awarded 'Top 50 women owned business'
Consolidated Resources, Inc., an industrial recycling company, was founded in 1990 by Linda
Surath Rockwell. Ms. Rockwell developed a business plan that focused solely on the industrial
marketplace. She has been in the metals recycling industry more than 20 years, starting her
career in Chicago and moving to Phoenix in 1988.
Linda concentrated on assemblers, fabricators, machine shops, and production facilities in the
aerospace, automotive, and industrial equipment industries. Linda stated, “By working directly
with the business owners, shop foremen, plant supervisors, and purchasing managers I was able
to customize programs to each shop’s individual needs. I found the one thing that all these
management people really wanted were reliable service and dependable reporting.”
Ms. Rockwell has designed a detailed system of record keeping that allows a company to follow
their material from the moment it is picked up through final payment, with all processing steps in
between. According to Linda, “Our customers really appreciate the openness and honesty of our
approach. We develop a mutual trust with us knowing the materials they produce are reliable
commodities and they know that the weights we report and the prices we pay them are exact. It is
our goal to become an extension of a company’s management team, allowing us to coordinate
their recycling program.”
Consolidated Resources built their facility in Glendale in 1996. Currently there are 22,000 square
feet under roof, with ample outside space for storage and expansion. Materials are weighed
heavy and light when the trucks arrive, and as individual loads during processing on a pit truck
scale and platform scales. These instruments are calibrated quarterly by their scale agency and
certified annually. The facility is built on concrete so there are no ground contamination issues.
Further, CRI uses an oil/water separator which eliminates environmental issues with any
effluents from customer materials.
Linda feels that the cornerstone of the company’s success is customer service. Linda said,
“There is no real magic in pricing material. All dealers basically have the same outlets and get
the same range of return. We have done a great job in finding higher returns from vendors over
the years because of our knowledge of alloys and specialty metals and we have developed a solid
reputation in the industry. But the real reason we have the greatest number of industrial accounts
in the valley is because we bring in great collection equipment to customer spec, our trucks show
up when requested, reports reflect a complete history, and payments are timely and accurate.”
Consolidated Resources offers recycling programs for any of all of the following: Aluminum,
Nickel, Aero Space Alloys, Copper, Brass, Stainless Steel, Titanium, all Ferrous grades, as well
as Plastic, Paper, Cardboard, Glass, Wood and Trash.
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